Privacy policy

This website is consistent with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (GDPR).

On this page you can find details about your interaction with the website and the data processed as a result of your use of the website.

1. Confidentiality of data provided by you

The data you provide to us by e-mail, messages, telephone, forms or other means will be considered confidential and will not be disclosed to any third party for any other use.

This data may include: name, telephone number, e-mail address, postal address and other information necessary to complete the actions on the website (e.g. communication and/or delivery of services/products).

During the lifetime of the website, we guarantee the confidentiality of the personal data of all those who fill in forms. We undertake not to make public or sell databases containing information about customers' personal data.

The recorded information is intended for use by our operators to work with you.

You have the right to object to the processing of personal data concerning you and to request erasure of the data. In order to exercise these rights, you can do so by sending a written, dated and signed request to our e-mail address.

2. General data collected by the website

The Website may process information and data allowing the identification of natural and legal persons that they provide to us, such as:

  • full name
  • telephone number
  • e-mail address
  • postal address (physical)
  • tax identification data
  • bank details (if applicable)

Personal data means any information that directly or indirectly identifies an individual ("directly" e.g. name and address; "indirectly" e.g. combined with other information).

3. Why we collect this data

The purposes for collecting your data may include:

  • sending offers, promotions, advertising and marketing messages from the websites managed by us;
  • internal statistics;
  • communication with you (telephone confirmations, product or service reservations, appointments, etc.);
  • sending promotional offers, newsletters and information about new offers;
  • advertising that might interest you, personalized ads, relevant offers, competitions;
  • marketing campaigns and brand promotion;
  • preventing and detecting fraud and abuse;
  • improving website experience, functionality and system administration.

We will process personal data for the duration of the data subject's account (where applicable), and after deletion of the account we may anonymize the data and process it for internal statistical purposes.

4. Managing your data

All data provided is secure. In our electronic system, your data may be kept for 365 days.

You have the right to ask us to delete your data from our records at any time by sending a request to our e-mail address.

5. Cookie policy

This website uses cookies in order to function. Browsing this website constitutes your consent to this.

Cookies related to your activity on the website are stored by your browser for 30 days. You can choose to delete cookies from your browser.

What is a cookie? A cookie is a small file made up of letters and numbers that is stored on the user's computer/phone or other equipment. The cookie is installed by a request from a web-server to a browser (e.g. Chrome, Firefox) and is completely passive (contains no software, viruses or spyware and cannot access the information on the hard drive).

What are cookies for? Cookies make it possible to recognize the user's terminal and present content in a relevant way, tailored to preferences. They may contribute to functionalities such as shopping cart, privacy preferences or relevant advertising.

Cookies can be used to remember preferences, to track your path through the website and to personalize pages to the visitor. Your browser may allow you to delete cookies, block them or notify you when they are stored.

Cookies, by themselves, do not require personal information in order to be used and, in most cases, do not personally identify internet users. Personal data collected through the use of cookies may only be collected to facilitate certain functionality for the user and is protected from unauthorized access.

Cookie settings can be changed in your browser settings. Limiting the use of cookies may affect certain website functionality.

6. Other anonymous information we collect

With cookie collection, we may automatically collect other anonymous information about online behavior, such as:

  • IP address;
  • the country and server the device is connected to;
  • source website (referrer);
  • applications/plug-ins used;
  • demographic information (if applicable);
  • Shopping cart ID and session code (if applicable);
  • username and password (encrypted), where an account exists;
  • buying preferences, visits and website behavior;
  • Java/cookie configurations;
  • operating system, browser type and device type.

Note: You can use your browser settings (e.g. Google Chrome, Internet Explorer, Mozilla Firefox, Safari Desktop/Mobile, Android Browser, Opera/Opera Mobile) to turn cookies off/disable.

7. Your rights (GDPR)

Under Regulation (EU) 2016/679, you have the following rights with respect to your personal data:

  • right to information
  • right of access to data
  • right to rectification
  • the right to erasure ('right to be forgotten')
  • the right to restrict processing
  • right to data portability
  • right to opposition
  • the right not to be subject to a decision based solely on automated processing

Full details of these rights can be found in Regulation (EU) 2016/679.

8. Exercising your rights

To exercise any of your rights in relation to your personal data stored by this website, please send a request to this effect to the e-mail address.

9. Legal basis

Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

10. Supervisory Authority

National Supervisory Authority for Personal Data Processing (ANSPDCP).

To contact the ANSPDCP, you can find contact details on the authority's website:

http://www.dataprotection.ro